Views invited on patient care in the NHS


Does the NHS in Scotland deliver safe and high quality care for patients?

Do Scottish NHS services treat people with dignity and respect, and are adequate systems in place for when things go wrong?

These key questions are being asked by Holyrood’s Health and Sport Committee as it launches a call for views today on clinical governance in the NHS in Scotland, as part of a wider inquiry into NHS Governance.

Neil Findlay MSP, Convener of the Health and Sport Committee, said:

“Our committee has been looking at the culture of working in the NHS, and the next stage of our work will look at the systems through which staff are held accountable for monitoring and improving the quality of care and services they deliver.

“NHS boards are responsible for delivering safe, effective and evidence-based services; services that treat patients with dignity and respect, and that are designed taking patients views and experiences into account. We want to hear views on how well these standards are being met.”

Responses are invited on the following questions:

  • Are services safe, effective, and evidence-based?
  • Are patient and service users’ perspectives taken into account in the planning and delivery of services?
  • Do services treat people with dignity and respect?
  • Are staff and the public confident about the safety and quality of NHS services?
  • Do quality of care, effectiveness and efficiency drive decision making in the NHS?
  • Are the correct systems in place to detect unacceptable quality of care and act appropriately when things go wrong?


The call for evidence runs until 9 August and can be found on the Committee’s website, here:

Contact information

Media information

Committee information

Public information

  • Telephone enquiry line: 0800 092 7500 or 0131 348 5395 (Gàidhlig)
  • Text 07786 209 888
  • Ask a question online through live chat
  • We also welcome calls using the Text Relay service or in British Sign Language through contactSCOTLAND-BSL

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