We are currently unable to respond to complaints received by letter.  If you wish to make a complaint, please do so using our online form or by email. This will ensure that you receive a response to your complaint as soon as possible. 

Information on how to make a complaint about the Scottish Parliament is available on our new website

How we handle your information

We handle any personal information you provide in line with data protection law. For more information, please see our privacy notice or contact us

Complaints privacy notice (228KB PDF)

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